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Dealing machine issues?

I recently purchased a BridgeSorter dealing machine. What a fun toy :-)

 

It works fine with the Jannersten cards, but it consistenly has trouble reading the QD and QS in the ACBL cards I purchased from Baron Barclay. I emailed their support, and they suggested it was a card problem; I don't think so ... can't see any issues, and I have several sets purchased at differenct times. They also suggested 'training' the machine on the deck, but that didn't help either.

 

Anyone else with a BridgeSorter have similar issues? All I have to do to fix it is rotate the deck 180 degrees, but it's a pain to have to do that so frequently.

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