Join Bridge Winners
Help

Here are answers to the most common questions asked by Bridge Winners members. If you are having trouble, please read through this section. If you need further assistance you can contact us at support@bridgewinners.com

Login/Registration
Supported Browsers
Article Viewing/Editing
Convention Cards

 

Login/Registration Issues

 

Help, I forgot my password!

Click the forgot password link right below the login. Enter your email address and you will receive an email to reset your password. If you do not see the password reset email, please check your SPAM folder.

Where's my activation e-mail?

If you registered for an account and didn't receive your e-mail, please check your spam folder.  At the moment, we're having some problems with gmail sending this e-mail to spam; we're working on fixing it as quickly as possible.

How to I change my password?

If you're logged in, click on the menu next to your name, and select Account Settings.  You'll see the Change Password button at the top of the page.  Click on that and follow the instructions.  If you're not logged in, log in first. 

Supported Browsers

 

Bridge Winners is supported on the latest versions of most browsers on most devices:

  • Chrome 26
  • Safari 6, and mobile versions
  • Firefox 19, 20
  • IE 9, IE 10
Earlier versions may not be able to render all Bridge Winners features properly, so we recommend you upgrade to the latest version of your favorite browser for the best experience.

Article Creation/Viewing

 

How do I insert suit symbols?

Suit symbols are available in most sections of the site (including comments, articles, and each user's blog section) by using:

! followed by c, d, h, or s (e.g, , , , ). ! followed by uppercase C, D, H, S for larger symbols (e.g., , , , ).

How do I see the vulnerability?

Look at the N, S, E, and W direction labels in the Auction. If the direction letter is white that side is not vulnerable. If the direction letter is red that side is vulnerable. 

How do I insert a hand?

Bridge Winners allows you to create: 1, 2, or 4-hand diagrams, with or without an auction. The easiest way to create a hand to insert into your blog or comments is through our hand diagram creator. When you are creating a blog or posting a poll you can click the compass rose symbol  to open up the hand diagram creator. Type in the hand, and click "Create this Hand". The hand will automatically paste the proper code into your article or poll.

How do I insert a deal I recently played or watched on BBO?

In BBO click on Results, then click on Options, then click on Export Deal, then click on handviewer link. A window will open. Now copy the link in the window. Now go to your Bridge Winners article or poll and type "{handviewer" the paste the link and add a "}". It will look like {handviewer http://tinyurl....}  For more detail watch this video:

How do I insert a picture?

When you are in the article composer or editor (after clicking new article up top), click the tree button. A pop-up window will appear. Now click the little square browse button that appears to the right of the "image url" box. Another pop-up window will appear. Now click upload and select the image you want to upload. After uploading, you will be able to see all of the images that you have uploaded. Click on the image that you want to insert.

Now you can control the size of the image (the numbers are pixels) and the alignment (top, left, right, etc), create a border, and add vertical and horizontal spacing. We recommend typing 10 (pixels) into both the horizontal and vertical spacing to avoid the text from running into the image.

 

Convention Card Editing/Viewing

Complete help on convention card editing can be found here.

What formatting is supported in the convention card editor?

In addition to the suit symbols ( ), the convention card editor also supports some simple formatting. 

[small]text[/small] will reduce the size of the enclosed text (useful if you want to fit a bunch of text on one line of the convention card)

[big]text[/big] will increase the size of the enclosed text

[b]text[/b] will embolden the text

[i]text[/i] will render the enclosed text in italics

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