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Not so OK? (Bridge)

I have a friend who insists on playing on OKB because that is what she is used to.  Her log-in keeps getting shut down ("OK Plus Server Connection has Been Lost").  Membership is current.  I tried logging in from my computer and got the same result.  Go to web site to check connection and that link is dead.  

E-mailing OKB support has been like writing Santa Claus.  OK bad analogy, Santa actually gets me stuff.  Tourney schedule seems current.  Whereas "New" at the members club is 2010. (Really?)

Anyone have any ideas?  Besides the obvious:  "use BBO"

Thanks.

PS already tried flushing DNS cache.

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